Frequently Asked Questions
Everything you need to know about your MYSTIC gear and orders.
What is the typical shipping time for MYSTIC orders?
Standard shipping usually takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their gear faster.
How can I return a product if it doesn't fit?
We offer a 30-day hassle-free return policy. Ensure the item is in its original condition with tags attached, and visit our returns portal to generate a prepaid shipping label.
Are MYSTIC products covered by a warranty?
Yes, all our performance gear comes with a 1-year limited warranty against manufacturing defects. This does not cover normal wear and tear from intense athletic use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
How do I care for my technical sports apparel?
To maintain the integrity of moisture-wicking fabrics, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners or bleach.
Do you offer international shipping?
Currently, MYSTIC ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated automatically at checkout.