Returns & Exchanges
At MYSTIC, we stand by the quality of our performance gear and offer a 30-day window for returns or exchanges on all items in original condition. Whether the fit isn't right or you've changed your mind, we are committed to getting you back in the game with the right equipment.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your sports gear in its original packaging.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt to monitor your return's progress.
Inspection and Refund
Our team will inspect the returned gear within 5 business days of receipt, after which your refund or exchange will be processed immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing